Check for authentication problems
Authentication IssuesAngles for SAP uses the Active Directory for user authentication. To be able to do this, Angles for SAP sends requests to the Active Directory server. By default, the local system user is used for this. In some organizations, the local system user is not allowed to send out requests to the Active Directory server. In these cases, a dedicated Active Directory user is created...
Check prerequisites before starting the refresh cycle
Prerequisites for the Refresh CycleConnection between SAP and Angles for SAPDuring the refresh cycle of Angles for SAP (AgS), a connection to SAP is needed to extract the data. If the connection to SAP is unavailable, this will cause the refresh cycle to fail. AgS will be available, but it will contain old data. Configure your monitoring tools to check the ports used between the AgS Model Serv...
SAP user authorization profile
SAP User Authorization ProfileThe Angles for SAP Xtractor or ETL Server needs an SAP user account and password to be able to download data from SAP. This user account must be of type SYSTEM (although it is possible to use an account of type DIALOG, this is not recommended, because a DIALOG account needs to change its password now and then).The following minimal authorization is needed:CopyClass...
SAP buffer space and log space
SAP Buffer and Log SpaceDuring the refresh cycle, Angles for SAP uses the TCP and RFC buffer spaces of SAP to transfer data from SAP to Angles for SAP. SAP needs to have sufficient buffer space available to support this process. The size of the TCP and RFC buffer differ for each SAP system. If the system runs out of buffer space, this can cause SAP and Angles for SAP performance issues.SAP tran...
Monitor the refresh cycle execution
Monitor the Refresh Cycle ExecutionYou can monitor the different stages of the refresh cycle during and after its execution.SAP extraction jobsDuring the refresh cycle, you can monitor the Angles for SAP extraction jobs in SAP.To monitor the Angles for SAP extraction jobs in SAPOpen SAP and execute transaction SM37.Enter EA_* as the Job name.Enter the SAP SYSTEM user name as the User name.Selec...
Refresh cycle results
Refresh Cycle ResultsTo check the results of the refresh cycleOpen a web browser and browse to the IT Management Console. The address of the IT Management Console is the FQDN of the Angles for SAP Web Server.Log in on the IT Management Console with your insightsoftware Platform account.Navigate to Models > [Your Model Name]. The Model status overview is displayed in the right-hand pane.Review t...