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Monitor the Refresh Cycle Execution

You can monitor the different stages of the refresh cycle during and after its execution.

SAP extraction jobs

During the refresh cycle, you can monitor the Angles for SAP extraction jobs in SAP.

To monitor the Angles for SAP extraction jobs in SAP

  1. Open SAP and execute transaction SM37.
  2. Enter EA_* as the Job name.
  3. Enter the SAP SYSTEM user name as the User name.
  4. Select a From date and a To date.
  5. Click Execute.
  6. Check if all jobs finished successfully. The screen should look similar to the figure below. In case of any canceled or failed jobs, an error has occurred during the refresh cycle.
    Job Overview SUPPORT_Job_Overview

Angles for SAP Model load

When the Connection Settings has completed the download from SAP, the Angles for SAP Model Server starts loading. This phase can be monitored from the Angles for SAPIT Management Console.

To monitor the loading phase of the Model Server

  1. Open a web browser and browse to the IT Management Console. The address of the IT Management Console is the FQDN of the Angles for SAP Web Server.

  2. Log in to the IT Management Console with your insightsoftware Platform account.

  3. Navigate to Models > [Your Model Name]. The Model status overview is displayed in the right-hand pane.

  4. Review the status of the Model Server(s) and Connection Settings.

    Model status

    SUPPORT_Status

    During the loading phase, the status of the Model Server is Loading. Once the status is Postprocessing or Up and running, the server is available. The status of the Extractor is also displayed. If the Extractor is stopped, the status is Unknown. The status of the Extractor can also be one of the following:

    • Idle

    • Extracting

    • Loading

In case of any errors, contact the Angles for SAP Service Desk.

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